Introduction

We collect and use information about you, our merchants, your customers, partners, and users of your website(s), including outreach to customer support.

This Privacy Policy explains how we collect, use, and share your personal information. We may update this policy if our privacy practices change. We'll notify you of significant changes through online posts or email.

Our Values

Three core values guide our approach to your information and privacy:

1. Your Information Belongs to You

We carefully consider the information required to provide our services and aim to collect only what's necessary. We may consider deleting or anonymizing information upon request and when it's no longer needed.

2. We Protect Your Information from Others

We won't share your personal information with third parties without your permission or unless legally required. We'll notify you in advance of legally mandated disclosures, unless prohibited by law.

3. We Help Merchants Meet Their Privacy Obligations

We design our products and services for easy, privacy-friendly use and respond to written privacy-related inquiries.

Why We Process Your Information

We process your information to fulfill contractual obligations (e.g., processing subscription payments) or when we or a partner need it for business-related reasons (e.g., providing a service).

These legitimate interests include preventing risk and fraud, answering questions and providing support, improving and testing products and services, generating reports and analytics, and assisting with marketing, advertising, or other communications.

Mobile information won't be shared with third parties for marketing/promotional purposes but may be shared to service your existing account. We process personal information for these “legitimate interests” and offer appropriate control over your personal information. This includes limiting the data collected, its use, recipients, retention period, and security measures.

Your Rights Over Your Information

Regardless of location, you may have the right to request access to, correction, amendment, deletion, portability, restriction, or objection to certain uses of your personal information (e.g., direct marketing), depending on your service usage. Exercising these rights won't affect pricing or service level.

For rights related to purchases, contact the merchant directly. As a processor, we forward requests to them for response, providing them with necessary tools and support. To submit requests, we require identity verification through documentation, which will be discarded afterward.

To authorize an agent, email us from your registered email address, including their name and email address. We cannot process requests from unregistered email addresses.

Contact us to resolve any issues with our response, or contact your local data protection authority. We don't specifically respond to “Do Not Track” signals due to their ambiguous interpretation.

Where We Send Your Information

Operating globally, we may transfer personal information internationally, including to the US, subject to local laws. We take measures to protect your information, prioritizing countries with strong data protection laws. We may disclose personal information if legally required (e.g., court order).

How We Protect Your Information

We strive to protect your information. However, no transmission or storage method is 100% secure, and we can't guarantee absolute security.

How We Use “Cookies” and Other Tracking Technologies

We utilize cookies and similar technologies on our website and in our services.